1. Create a new Section in your OneNote Notebook (SDD HSC) - name it "3.1 Defining the Problem".
2. Using the contents found in the "Concepts" page as reference material.  
1. You may choose to add a URL link to the Concepts Page in your OneNote Section

Prepare a brief report on one of these (you have 20 minutes):

1. What does the system analyst need to know in order to fully understand any given problem?
2. What are the needs of the client?
3. What tools can be used to help analyse a problem?
4. What are the functionality requirements?
5. What issues arise surrounding compatibility?
6. What issues arise surrounding performance?
7. What is the importance behind knowing problem boundaries?